Hello *****,
Greetings of the day. Hope you are in the best of your health
We are sorry to hear about the issue with your order (Order ID: ****).
Please be assured that we will never put you at loss! We can create a return request for picking your item or you can directly return the item to the shop.
The refund will be initiated to your online wallet/original payment method within 3-5 business days once we receive the item through the courier. If you wish for a quick refund, the item can be returned directly to any of our stores
Please let us know which return option and refund mode you prefer so that we can assist
you with the return.
Apologies again for the inconvenience this has caused to you
Thank you for getting in touch with Brands for Less! Looking forward to hearing from you.
