Payments may fail for several reasons, including:

We regret any inconvenience caused by the order failure and assure you that we’ll process the refund as soon as we confirm the payment was received. While we initiate the refund immediately from our side, it may take 7 to 14 days to reflect in your bank account, depending on your bank's processing time.

A payment link is sent after an unsuccessful order to give you another chance to complete your purchase without starting over.

This usually happens when:

• The initial payment attempt fails due to issues like insufficient funds, expired card, or a declined transaction.

• There’s a temporary connectivity issue between your bank and the payment gateway.

• Your payment method requires additional authentication that wasn't completed.

The link allows you to retry the payment or choose a different method. Please note that it's typically valid for a limited time [30 minutes], after which the order may be canceled if payment isn't completed.